TEAM SUPPORT ASSISTANT
Aspirus VNA Home Health Inc
000760-AAH HH ADMINISTRATION
For a 3rd year in a row, Aspirus has been recognized as one of the top 15 Top Health Systems in the United States by IBM Watson in their annual study identifying the top-performing health systems in the country based on overall organizational performance.
We are seeking a TEAM SUPPORT SPECIALIST to work for Aspirus at Home in Wausau, WI. The Team Support Assistant assumes responsibility for scheduling and intake functions for staff members of Post-Acute Care under the direction of the Supervisor of Support Services. The Team Support Assistant utilizes critical thinking skills to determine appropriate staff schedules to and examines staff time and travel for accuracy in the time and attendance system. They also make informed judgments on what data and information is abstracted from source records into the electronic patient record. This position works collaboratively within Post-Acute Care to ensure processes promote exceptional patient outcomes and support field staff productivity goals.
§ Knowledge of customer service and general office practices in a health care environment normally acquired through completion of a High School diploma, GED, or equivalent combination of education and experience, with an Associate degree in business or health-related field beneficial.
§ Two years of experience in a general office environment, insurance or health care environment dealing with customer service necessary to enhance and develop skills; experience in a high-volume phone call environment preferred.
§ Demonstrates knowledge of and compliance with agency policies, procedures and regulations
§ Must be able to work in an environment that has multiple deadlines that are not flexible.
§ Possesses ability to organize and coordinate multiple department functions.
Hours: This position is full time; 1.0 FTE or 40 hours per week. Full time benefits package available.
Aspirus at Home is a part of the Aspirus health system and is a nonprofit, Medicare-certified home health agency that serves 14 north central Wisconsin counties. We offer services in North central Wisconsin and parts of the UP. Aspirus At Home helps to bridge the gap between the more intensive levels of care received in a hospital, nursing or rehabilitation facility and in client's home. For 60 years we have provided caring support to help people live in their own home as long as possible.
As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
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