POSITION SUMMARY: Ensures appropriate patient information workflow throughout organization; maintains compliance with regulations and established standards.
Essential Duties and Responsibilities:
Ensures appropriate systems interfaces are in place throughout the organization to ensure appropriate patient information workflow
Communicates with staff regarding systems usage to identify and resolve systems inefficiencies.
Educates staff, including providers, on issues related to documentation in software systems and the impact of this documentation on the system workflow.
Attends user meetings and training on a variety of software systems; uses information obtained to train end users.
Facilitates design and restructure of clinical workflows in conjunction with patient care staff; workflows will focus on improving efficiencies, solving complex issues and incorporating quality initiatives.
Remains current with the latest developments in technology and services related to IT.
Consults with software and hardware vendors to solve problems impeding computer processing, maintenance and output quality
Recommends changes in programs, routines and quality control standards to improve computer operating efficiency.
Participates in needs assessment, implementation, support, and reporting system assessment in collaboration with director and other staff.
Develops, documents, distributes, and maintains user problem diagnostic protocols in cooperation with other department personnel.
Participates in the on-call rotation to support users during non-regular working hours.
Performs other duties as assigned.
Degree from an accredited Nursing program. Bachelor's degree preferred.
Education or training in Information Technology or Computer Science preferred.
Current Wisconsin license as a Registered Nurse.
Three years related experience preferred.
Must have understanding of inpatient care clinical workflow and clinical operations.
Working knowledge of computer systems is required.
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